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CONSULTANCY DIRECTOR FF2 The participant is asked to investigate a situation involving a young computer consultant who seems to have upset an important customer. The participant must collect information regarding the circumstances that brought about this situation and decide on the appropriate action if the company’s best interests are to be served. Resources: Resource Person Number of Participants: 1 Suitable for: n Middle Management n Senior Management Timings Instructions 5 minutes Participant Preparation 10 minutes Participant Questioning 15 minutes Decision Making 1–2 minutes Optional Resource Person Questions 5 minutes Assessable Competencies Planning & Organisation l Problem Analysis l Judgement l Decisiveness l Oral Communication l Listening l Motivation l Tenacity l Resilience Price Per Brief Participant Guide £15.00 Assessor Guide £30.00 |
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