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OCEANIC AIRWAYS IS5 The participant plays the role of the National Account Manager for a catering firm attempting to secure their first major contract to supply goods and services to a new airline. The exercise requires significant analysis of data and the formulation of a presentation to be made to the airline representatives. Following the presentation, a meeting takes place which requires the participant to convince the customer that the contract should be awarded to his or her company. Resources: Role-player Number of Participants: 1 Suitable for: n Middle Management n Senior Management n Sales Personnel Timings Instructions 5 minutes Participant Preparation 60 minutes Participant Presentation 15 minutes Interview 30 minutes Assessable Competencies Problem Analysis l Communication l Presentation l Judgement l Planning & Organisation l Innovation l Motivation l Enthusiasm l Strategic Overview l Business Awareness Price Per Brief Participant Guide £15.00 Assessor Guide £30.00 |
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