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Interview Simulation Series This series of exercises replicates the conditions which arise when a job holder must interact with a subordinate, customer, peer or other person with a specific objective in sight. Appraisal, interviewing and counselling skills are all tested by this series of exercises which allows assessors to observe a participants’ oral communication, problem analysis, judgement, leadership, delegation and management control behaviour. For each exercise a separate role-player and assessor is advised. The Assessor Guides in the Interview Simulation Series is inclusive of a Role-player’s Guide.
Manufacturing Manager IS1 Customer Services Manager IS2 Senior Manager – Training Needs IS3 European Manager IS4 Oceanic Airways IS5 Sales Manager IS7
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